Terms of Service

Moving Forward Real Estate Group
Effective Date: 6/12/2025
Last Updated: 6/12/2025

Acceptance of Terms

By accessing or using the website movingforward.homes (the "Website") or engaging our real estate services, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

These Terms constitute a legally binding agreement between you and Moving Forward Real Estate Group, Carol Zegiel, Broker ("Company," "we," "us," or "our").

Description of Services

Moving Forward Real Estate Group provides real estate brokerage services including but not limited to:

  • Residential and Commercial Real Estate Services: Buying, selling, leasing, and property management assistance
  • Property Search and Listing Services: Access to property databases and custom property searches
  • Market Analysis and Consultation: Property valuations, market reports, and investment analysis
  • Transaction Coordination: Assistance with contracts, negotiations, inspections, and closings
  • Digital Services: Website tools, online payment processing, and communication platforms
  • Analytics Services: Website performance and analytics reporting for clients

Professional Licensing and Regulation

Moving Forward Real Estate Group is a licensed real estate brokerage operating under Illinois law. Our real estate activities are regulated by:

  • Illinois Department of Financial and Professional Regulation (IDFPR)
  • Local Multiple Listing Services (MLS)
  • National Association of Realtors® (NAR) Code of Ethics

All real estate professionals associated with our company maintain appropriate state licensing and continue education requirements.

Website Use and Acceptable Conduct

Permitted Use

You may use our Website for lawful purposes related to real estate services, including:

  • Browsing property listings and market information
  • Submitting inquiries and contact forms
  • Accessing educational resources and market reports
  • Engaging with our online tools and calculators

Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purpose or to solicit unlawful activity
  • Impersonate any person or entity or falsely state your affiliation
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Transmit viruses, malware, or other harmful code
  • Scrape, harvest, or collect information from the Website using automated means
  • Interfere with or disrupt the Website's functionality
  • Post or transmit spam, unsolicited communications, or offensive content
  • Violate any applicable local, state, or federal laws

Real Estate Services Terms

No Guaranteed Outcomes

Real estate transactions involve inherent risks and market variables beyond our control. We make no guarantees regarding:

  • Sale or purchase of any property
  • Specific transaction timelines
  • Property values or market conditions
  • Financing approval or terms
  • Investment returns or property performance

Broker Relationship and Fiduciary Duties

Our relationship with you will be governed by a separate written agreement that will specify:

  • Whether we represent you as a buyer's agent, seller's agent, or dual agent
  • Our fiduciary duties and responsibilities
  • Commission structure and payment terms
  • Duration of representation

Multiple Listing Service (MLS)

Property information displayed on our Website may be sourced from MLS databases. This information:

  • Is provided for informational purposes only
  • May not be current or accurate
  • Is subject to change without notice
  • May be restricted from reproduction or redistribution

Payment Terms

Payment Processing

We use third-party payment processors including Stripe and PayPal to handle financial transactions. By making payments through our Website, you agree to the terms and conditions of these payment processors.

Fees and Commissions

  • Real estate commission rates and fees will be specified in your written agreement
  • Payment processing fees may apply to online transactions
  • All fees are non-refundable unless otherwise specified in writing
  • Outstanding balances may accrue interest at the maximum rate allowed by law

Payment Authorization

By providing payment information, you:

  • Authorize us to charge the specified amounts
  • Represent that you have the right to use the payment method
  • Agree to pay all charges incurred under your account
  • Will notify us immediately of any unauthorized charges

SMS/Text Messaging Terms

Consent to Receive Messages

By providing your mobile phone number and opting in, you consent to receive SMS messages from us, including:

  • Transactional messages related to your real estate activities
  • Appointment confirmations and reminders
  • Marketing messages (with separate opt-in consent)

Message Frequency and Charges

  • Message frequency varies based on your real estate activity
  • Standard message and data rates apply
  • You are responsible for all carrier charges

Opt-Out

You may stop receiving messages at any time by:

Intellectual Property Rights

Our Content

All content on our Website, including text, graphics, logos, images, and software, is our property or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

User Content

By submitting content to our Website (reviews, comments, photos), you grant us a non-exclusive, royalty-free license to use, modify, and display such content for business purposes.

Third-Party Content

Our Website may contain links to third-party websites or content. We do not endorse or assume responsibility for third-party content or websites.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as outlined in our Privacy Policy.

Disclaimers and Limitations of Liability

Website Disclaimers

Our Website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Accuracy, completeness, or timeliness of information
  • Uninterrupted or error-free operation
  • Freedom from viruses or harmful components

Real Estate Market Disclaimers

  • Property information may contain errors or be outdated
  • Market conditions and property values fluctuate
  • Past performance does not guarantee future results
  • All real estate investments involve risk of loss

Limitation of Liability

To the maximum extent permitted by law, Moving Forward Real Estate Group shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from your use of our Website or services
  • Actions or omissions of third parties

Our total liability for any claim shall not exceed the amount of fees you have paid to us in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Moving Forward Real Estate Group, its officers, employees, and agents from any claims, losses, damages, or expenses (including attorney's fees) arising from:

  • Your use of our Website or services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit

Data Security and Breach Notification

While we implement reasonable security measures to protect your information, no system is completely secure. In the event of a data breach that may affect your personal information, we will:

  • Notify affected users within 72 hours of discovery
  • Provide details about the nature of the breach
  • Describe steps we are taking to address the incident
  • Offer guidance on protective measures you can take

Termination

By You

You may terminate your use of our services at any time by:

  • Ceasing to use our Website
  • Requesting account closure
  • Following termination procedures in your service agreement

By Us

We reserve the right to terminate or suspend your access to our services immediately for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Breach of professional conduct standards

Effect of Termination

Upon termination:

  • Your right to use our services ceases immediately
  • Outstanding obligations and liabilities remain in effect
  • Provisions regarding intellectual property, disclaimers, and limitations of liability survive

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any legal action or proceeding must be brought in the state or federal courts located in Will County, Illinois.

Dispute Resolution Process

Before filing any lawsuit, you agree to:

  1. Direct Communication: Contact us directly to attempt resolution
  2. Mediation: Participate in good faith mediation if direct communication fails
  3. Arbitration: Submit to binding arbitration for disputes over $10,000 (excluding real estate commission disputes)

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

For material changes, we will provide notice via:

  • Email notification to registered users
  • Prominent website notice
  • SMS notification (if you've opted in)

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Entire Agreement

These Terms, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and Moving Forward Real Estate Group regarding your use of our services.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Contact Information

For questions about these Terms of Service, please contact us:

Moving Forward Real Estate Group
Carol Zegiel, Broker
1315 John St.
Joliet, IL 60435

Email: [email protected]
Phone: 312-313-0014

By accessing our Website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.